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All Questions

53 questions answered in this category

What exactly is YesMovies?

YesMovies is your ultimate streaming pass to a massive world of entertainment. It's a premium platform that brings thousands of movies and TV shows right to your screen, all in one place.

What devices can I watch YesMovies on?

You can watch YesMovies pretty much everywhere! Stream on your web browser (PC & Mac), download our app for iOS and Android smartphones and tablets, or watch on the big screen with your Smart TV, Chromecast, and other streaming devices.

I forgot my password. What do I do?

It happens to the best of us! Just click the 'Forgot Password?' link on the login page, enter your email address, and we'll send you instructions to create a new one.

What kind of movies and shows can I find on YesMovies?

Get ready for an endless library! We have everything from the latest Hollywood blockbusters and binge-worthy TV series to timeless classics, indie gems, and international cinema across all genres.

Is YesMovies really free to watch?

To provide a premium, ad-free experience with high-quality streaming, YesMovies requires a subscription. We offer different plans, including a trial, so you can check everything out!

How often do you add new stuff?

Constantly! Our library is updated daily with new episodes and movies, so there’s always something new and exciting to discover.

How many people can watch at the same time?

This depends on your plan! Our basic plans usually start with one or two screens, while our premium plans allow you to stream on up to 5 devices simultaneously.

Why is my video buffering or freezing?

Buffering is usually caused by a slow or unstable internet connection. Try pausing the video for a moment to let it load, check your internet speed, or try restarting your router and device.

How do I get started with YesMovies?

It's super simple! Just click on "Registration" button, choose a plan that works for you, create your account with an email and password, and you're ready to jump into the action!

Are there any commercials or ads?

Zero ads, ever! We believe your movie nights should be uninterrupted. Sit back and enjoy your favorites without a single commercial break.

What's the video quality like?

Awesome! We support streaming up to a stunning, crystal-clear 4K Ultra HD on compatible titles and devices. Our player also automatically adjusts the quality based on your internet speed for smooth playback.

I can't log in. What's wrong?

No worries, let's get it sorted! First, double-check that your email and password are correct. If you've forgotten your password, use the reset link. If you're still stuck, our support team is ready to help!

What kind of subscription plans do you offer?

We offer flexible plans to fit your needs, including a low-cost trial to start, a convenient monthly plan, and a best-value annual plan for ultimate savings. You can see all the details on our sign-up page.

Can I download movies to watch offline?

Yes! Our premium plans allow you to download your favorite movies and shows to your mobile device, so you can watch them on the go, even without an internet connection.

Can I watch YesMovies on my big-screen TV?

Yes! The best way is through our Smart TV app if available, or by using casting devices like Chromecast, Apple AirPlay, or by connecting your laptop to your TV with an HDMI cable.

The sound isn't working. How can I fix it?

First, check the volume on your device and within the YesMovies player. Make sure it's not muted! If that doesn't work, try playing another video to see if the issue persists. Restarting your browser or device often fixes it.

What payment methods can I use?

We accept all major credit and debit cards for a secure and easy payment process.

Do you have content for kids and families?

Absolutely! We have a huge selection of family-friendly movies and dedicated kids' shows. Plus, you can set up a Kids Profile to ensure a safe viewing environment.

Can I start a movie on my phone and finish it on my TV?

Absolutely. We sync your viewing progress across all your devices. Pause on one device and pick up right where you left off on another.

The video quality looks bad. How can I improve it?

Poor video quality is almost always linked to your internet connection speed. Make sure no other devices are using up your bandwidth (like large downloads) and check your internet speed.

Is my personal and payment info safe?

Absolutely. We use industry-standard encryption and security protocols to protect your data. Your privacy and security are our top priorities.

Are there parental controls?

Yes, you can easily set up parental controls within a Kids Profile to restrict content based on age ratings, giving you complete peace of mind.

Do I need a fast internet connection?

For a good experience, we recommend a stable connection of at least 5 Mbps for HD quality and 25 Mbps for 4K Ultra HD. The faster your connection, the better the quality!

The website or app is not loading properly.

Let's try a quick refresh! If you're on a browser, try clearing your cache and cookies. If you're on the app, try closing and reopening it. A classic "turn it off and on again" on your device also works wonders!

How do I cancel my subscription?

We'd be sad to see you go, but you can easily manage or cancel your subscription anytime. Just log in, head to your 'Account Settings', and follow the simple instructions in the 'Subscription' section. No hassle!

Does YesMovies have its own original series?

Currently, our focus is on providing you with the biggest and best library of content from studios all over the world, rather than producing our own original content.

Can I watch YesMovies when I travel abroad?

Yes, your YesMovies account travels with you! You can access our library from anywhere in the world with an internet connection.

Why can't I find the download button for a movie?

First, ensure you are on a plan that includes offline downloads and that you are using our mobile app. Some titles may not be available for download due to licensing restrictions.

Can I share my YesMovies account?

Of course! Your YesMovies account is meant for your entire household to enjoy. Our premium plans allow for multiple simultaneous streams, so everyone can watch what they want, when they want.

Can I make a personal watchlist?

Of course! See something you want to watch later? Just add it to your 'My List' to create a personalized queue of movies and shows ready for your next movie night.

How much data does streaming use?

Streaming can use a significant amount of data. As a rough guide, streaming in HD can use up to 3GB per hour, while 4K can use up to 7GB per hour. Downloading on Wi-Fi is a great way to save mobile data!

How do I update the YesMovies app?

For the best experience, always use the latest version. Simply go to the Apple App Store or Google Play Store on your device and check for any available updates for the YesMovies app.

Can I create different user profiles?

Yes! You can create multiple personal profiles under one account. This way, every family member gets their own watchlist, viewing history, and personalized recommendations.

How do you recommend new movies and shows?

Our smart recommendation engine learns what you love to watch. The more you watch and rate, the better our personalized suggestions for you will be!

How do I turn on subtitles?

During playback, look for the subtitle or "CC" icon in the player controls. Click it to see and select from the available language options.

The subtitles are out of sync. What can I do?

This can occasionally happen with certain titles. Please report this to our support team with the name of the movie or show, and we will look into it right away.

What happens if my payment fails?

Don't worry. If a payment doesn't go through, we'll notify you via email and try again a few times. You can update your payment details in your account settings to keep your access uninterrupted.

Are movies available with different audio or subtitles?

Yes, many of our titles come with multiple language options, including different audio tracks and a wide variety of subtitles to enhance your viewing experience.

Can I control the video quality manually?

Our player is designed to automatically give you the best quality for your connection. In some cases, you may see a settings gear icon in the player that allows you to select a specific resolution.

Can I use a VPN with YesMovies?

While you can, it's not necessary as our service is available globally. If you experience streaming issues with a VPN active, we recommend temporarily disabling it.

How do I change my password or email address?

You can update all your account details, including your email and password, in the 'Account Settings' section after logging in.

How can I find a specific movie?

Use our powerful search bar at the top of the page! You can search by title, actor, director, or even genre to quickly find exactly what you're looking for.

Is there a mobile app available?

Yes! You can download the official YesMovies app from the Apple App Store and Google Play Store for the best mobile viewing experience.

My download failed. What should I do?

Ensure you have a stable internet connection (Wi-Fi is best for downloads) and enough free storage space on your device. Then, simply try the download again.

Can I see my billing history?

Yes, your full payment and billing history is available for you to review in your account settings.

Are there movie collections or categories?

Yes! We love making it easy to discover new films. You can browse by genre, curated collections (like "80s Action Classics" or "Oscar Winners"), and check out what's trending right now.

Does the app support offline downloads?

Yes, our mobile apps support offline downloads on our premium plans. Look for the download icon next to an episode or movie.

A specific movie or episode won't play.

If you're having trouble with one specific title but others work fine, it might be a temporary issue with that video file. Please report it to our support team so we can fix it!

Will my subscription renew automatically?

For your convenience, our monthly and annual plans are set to renew automatically. You can turn this off at any time in your account settings if you prefer.

Can I request a movie or show to be added?

While we can't guarantee every request, we're always listening to our users! You can submit your suggestions to our support team, and we'll see what we can do.

Is the interface the same on all devices?

The core experience is the same, but the interface is optimized for each device to ensure it's easy and intuitive to use, whether you're on a phone, tablet, or TV.

How do I contact customer support?

We're here to help! If your question isn't answered here, you can reach our friendly support team by visiting the 'Contact Us' or 'Support' page on our website.

How do I delete my account permanently?

If you wish to permanently delete your account, please contact our support team through the 'Contact Us' page, and they'll guide you through the process.

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